N-Power Programme

Npower Complaint and Support Email support@npvn.desk-mail.com

Last Update: September 30, 2017

Last year after the 2016 N-power registration closed, the job initiative team made available the option to directly chat with any of its support agent online when it has to do issues relating to password, correction in volunteers’ bank details and other errors.

Unfortunately, the option to chat with N-power staff via the NPVN portal had been removed because most of your questions have been sorted out in the support link.

In a situation whereby you can’t find solution to your N-power issues on the support section of NPVN Portal, it then becomes imperative for you to send message to N-power support and complaint email for your issue to be resolved.

Top of the reasons why you may want to contact NpowerNG Support agent are:

  • Unpaid stipends
  • Error in your bank details
  • Unmatched name etc

Whatever the reasons are, send your complaint to: support@npvn.desk-mail.com

Follow the format below to reach out to N-powerNG support centre.

Please clearly state your problem in the following order:

Full Names (First name, middle name, and last name)

Email: (let it be the email you used during application period unless there’s error in the email)

Account details: (your account number)

Bank Verification Number (BVN):

Place of Primary Assignment (PPA):

State/LGA:

Address:

Phone Number:

Send to: support@npvn.desk-mail.com

That’s all.

 Other N-power Contact Us methods

  • Twitter: Create a twitter account and ask your question by mentioning @npower_ng in your tweet, your inquiry would be attended to. N-power is very responsive on twitter than Facebook.
  • Nairaland: Another active medium to contact N-power which volunteers and applicants haven’t adequately explore is Nairaland, the most famous forum in Nigeria. An N-power dedicated trend has been created for the purpose of attending to N-power problems: @NpowerNG on Nairaland
  • Instagram: @Npower_ng
  • Telegram: @NpowerNG
  • Facebook: @NpowerNG

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  • Ibrahim Rukayat Haroon please i have not been paid any of my salaries. My update profile is correct please help me

  • My name is james sunday i has typing error with my account number during bank account information uploading meanwhile i try editing the account number is not doing and known i have not being paid and any other innformation is thesame such as bvn,names, bank name, are thsame and the correct account number is 0087013813 thanks for your help

    • Hi, if your portal is error free, you’ll be paid. Alternatively, you can login to the NPVN portal to chat with available Npower online agent. If you’re chatting on the portal, make sure you do that during working hours/days, anything from 11-3pm will be good.

      • How can i edit my name cos during registration i register with Osaku Nkeiruka Moses and d name came as Osaku Moses n my bank account name is Chima Nkeiruka dat is d name all my docment is bearing i scanned all d document in respect to my change of name during npower registration but uptill now i hv nt bn paid pls can npower help to edit my name back to Chima Nkeiruka cos i hv lay complain to my LGC whc is nasarawa LGC of nasarawa state n dey promise sending my details to npower

  • My name is Ini-ubong Akpan Umoh, I’ve not receive any of alert , i’ve made no mistake in my profile, dey r al correct. Pls help me out of dis trouble. Some of d volunteers in my state i.e Akwa Ibom ave collected their first $ second stipend.

  • I have not been paid ooo, I screened thrice, first in my Local government Area, second in my local government area of residence and lastly I submitted my credentials in National Orientation Authority. In small, medium and micro scale enterprise, I complaint bitterly, I was asked to write my name, Bank details, Bvn number, LGA of residence, LGA, program. I wonder why the problem still persist, what next? Pls what’s d way forward.

  • I have not been verified and my monthly stipend is not forthcoming. I was screened, updated my bank details,how do I know if my data base is correct, the problem should be made known to us, this will help both parties.

  • I have not received any stipend allowance at all. Please help me out. My name- Agbeni Omolayo hellen.
    Account name- Apolola Omolayo hellen
    Account no- 0036824198
    BVN no- 22262707671.
    I have married that is why my name was changed from Agbeni Omolayo hellen to Apolola Omolayo hellen and during the verification at the state level I have submitted my wedding certificate and changed of name. Pls help me out. Thanks so much for your consideration.

  • Good day sir, I just received one month stipend today instead of two month because my other colleagues in my state Kwara state received last month and this month respectively.

  • IAM one of the corps member but since the inception of this programme I have been received any stipend but what I notice as the root of the problem is that I apply with n-power with the name I bear on my certificate as AZEEZ WAHEED OLALEKAN BUT IN my bank acc U B A I bear ABDULAZEEZ ABDULWAHEED O. I have updated with the bank acc but now when the money is paid can I HAVE OPPORTUNITY TO change the bank acc to another one that correspond with name i bear in npower

  • Please sir am oweh oluwafunke favour N-teach beneficiary from ondo west LGA, I had my verification exercise on 17th December 2016 and I was posted to my ppa on 18th January 2017, have not been paid December to March stipends due to misspelt surname when I was applying for this program and incorrect account number, have been trying to edit my profile but am finding it difficult sir, last month I uploaded my Bvn page and I also sent a mail to selection@npower.gov.ng but have not been paid sir, pls kindly help me

  • my name is ilegbemi idowu joshua, m i have never been paid, i dont know what is the cause. pls help me out

  • My problem is on interchange my surname and first name in my bvn. And I have done the correction of that in my bank. But my account name is no more in my profile, please how can I edit my profile so that I can write my account name. I have not received any salary since the beginning of this program, please help me out.

  • Am osondu ambassador Philip, from river state, my name was shortlisted and I have done all The verifications And update requirements but I have not received any stipend. I will like you to look into my matter and help me resolve the problem for me so that I can start receiving my stipends.

  • please assist me I don’t have access to login to profile whether to select device or check verify logo,payment status,kindly help me sir .user name 07033815883,password azeez.thanks. 4RM AZEEZ WAHEED OLALEKAN

  • Pls i have corected my account name and bvn name to match with my npvn profile name.all other information’s are corect.but am yet to be paid.pls kindly look into it so as to get paid

  • NAME IS OBI EBERE OBIANUJU, I HAVE NOT BEEN PAID FOR 6 MONTHS NOW.
    MY BANK ACCOUNT DETAILS IS BEARING OBI EBERE OBIANUJU, GTB 0141051867.bvn-22149414616. LG-AMAC, STATE-ANAMBRA STATE, EMAIL-Kendraobi20@gmail.com, Program applied for-HEALTH(FCT PRIMARY HEALTH CARE BOARD)

    BUT MY DASHBOARD IS BEARING OBIANUJU OBIANUJU.

    I have resumed work for some months now and been keep directed to different locations in fct concerning who to tender my complaint which has to do with PAYMENT OF ALLOWANCE.

    Please treat.

    thanks in anticipation

    • Good evening, I have been selected for npower teach, I have selected my device but as at the time I needed to upload my picture and print out the page for evidence at the collection center perhaps,
      I have been straggling to log into my account.
      Please, what can I do.
      Thanks

  • Good day,I need help bcos I have been selected and I can’t remember my password and username. I need a way out.Thank you .

    • You’ll be called by npower official.

      Npower support centre phone numbers are:

      Npower Support Centre MTN Lines

      0906-000-0445
      0906-000-0446
      0906-000-0447
      0906-000-0448
      0906-000-0449
      0906-000-0450
      0906-000-0451
      0906-000-0452
      0906-000-0453
      0906-000-0454

      Npower Support Centre Glo Lines

      0905-555-5960
      0905-555-5961
      0905-555-5962
      0905-555-5963
      0905-555-5964
      0905-555-5965

      Npower Support Centre Etizalat Lines for Unpaid Volunteers

      0909-999-8401
      0909-999-8402
      0909-999-8403

  • please I need an urgent assistance. I applied for tax but I want to switch over to teach,please what will I do to avoid double registration.

  • i am ogunwale oyewole jeremia, i was only paid for two months since and my update profile is correct. pls help me. even i have not gotten logo on my profile so that i can register for device, please kindly assist me. i am from Ekiti State

    • i am Ogunwale Oyewole Jeremiah, i was only paid for two months since and my update profile is correct. please help me. even i have not gotten logo on my profile so that i can register for device, please kindly assist me. i am from Ekiti State

  • I applied last year in Lagos state. Got to know I was wrongly posted to oriade local government in Osun state in march this year because I was busy cheeckig my name under Lagos state,I’ve been to Osun state for verification and posting and I was told I can transfer it to Lagos state but since then, I’ve not been paid.I am also having log problem to my profile pls help me. Thanks

  • Please I selected my device and after d selection I saw device on hold. Please does that mean I have selected a device. If no how will I know if I have selected a device?

  • My Name is Owoyemi Oluwayemisi Mary, i apply for Npower teaching but could not be able to log in since those days and i have been try to do so please this is my BVN NUMBER : 22313425318 AND MY PHONE NUMBER: 08068919178 also my gmail is required popoyemite@gmail.com please i will be looking forward to hear from you.
    Thanks.

    • The chat feature is no longer working. Please send complaint email to support centre

      Please clearly state your problem in the following order:
      Full Names (First name, middle name, and last name)
      Email: (let it be the email you used during application period unless there’s error in the email)
      Account details: (your account number)
      Bank Verification Number (BVN):
      Place of Primary Assignment (PPA):
      State/LGA:
      Address:
      Phone Number:
      Send to: support@npvn.desk-mail.com

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