N-Power Programme

Npower Backlog Payments Problem? Send Complaint to support@npvn.desk-mail.com

Last update: Sunday, September 29, 2017 (16:06)


Since the Federal Government commenced N-Power Volunteer Payment December 2016, it’s unfortunate that some beneficiaries are yet get a penny.

Majority of the affected volunteers didn’t follow the instructions during application and during updating of NPVN Portal.

We’re not here put blames on anyone; the major thing is to proffer solution to your unpaid status.

Solution N-powerNG Non-payment of Stipend

To solve the problem of non-payment, do this, follow the format below:

  1. Title: Non-Payment (You may state the months you’ve not paid, or leave it as Non-payment if you’re yet to be paid since commencement of the programme which officially took off December, 2017).
  2. Full Names (First name, middle name, and last name)
  3. Email:
  4. Account details: (this includes your account name, account number, and bank name)
  5. Bank Verification Number (BVN):
  6. Place of Primary Assignment (PPA):
  7. State/LGA:
  8. House Address: (make sure you submit the same address you provided during registration process)
  9. Phone Number: (make sure it is the same phone number you used during application process)

Send to: support@npvn.desk-mail.com


State the specific month you’ve not been paid if you’ve got one or two, but let it non-payment if you’ve not got any.

Then ensure to scan any of your valid Identity Card: Voter’s Card, National ID, International passport, BVN plate (Card).

Your Account Details with BVN printed from the bank.

If you’re married, and you’ve changed your name, make sure you scan evidence of change of name.

Some of the reasons why you’ve not been paid are:
1) Wrong account details
2) Correct account number, but wrong BVN
3) INCONSISTENCY in npower registered name and bank account details.
4) Married women who changed names due to marital status.

If you fall under any of the above, then head straight to a nearby cafe.

What not to do when sending complaints to Npower
Don’t crowd your message with unnecessary words. Go straight to your point and make your message simple, brief, concise as much as possible.

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