New means of contacting N-Power team for complaints
This post first appeared on our Facebook Page
We’re sure some of you are already tired of sending complaints to firstname.lastname@example.org because the email address provided no longer take messages. We’ve tested the new support e-mail and we can confirm its authenticity.
Here is the new means of contacting #Npower #npvn
Send your complaint to this new help desk email address:
Please clearly state your problem.
You can use this format if your problem is non payment.
Subject : Non payment of salary
The body of your message should be like this:
1) Full name
2) The email address you registered with
4) Your bank account number
5) Your BVN
6) NPOWER program: teach, AGRO or health?
7) Your State, Your local government
9) Phone number your registered with
10) Your bank name
You don’t need to be greeting anyone. Please avoid unnecessary words and sentences.
Go straight to your point, don’t tell story because they don’t have time, loads of complaints are on their table to attend to.
And when you send your message, please don’t send another one. Wait till that’s resolved. When you send your message make sure you keep checking your portal for update whether your issue has been sorted out.
In case you want more resourceful Npower article, check this out http://infobase.com.ng/category/n-power-job-creation-programme/
All the best.