Last update : Sunday, April 9, 2017 (2222)
Since the Federal Government commenced N-Power Volunteer Payment December 2016, it’s unfortunate that some beneficiaries are yet get a penny.
The problem of non-payment may not be the FG’s, the major thing is to know how best to resolve this problem.
Issues of non-payment of N-Power Salary: How to get paid
To solve the problem of non-payment, do this:
Let the title of your complain be “Non-Payment ”
State the specific month you’ve not been paid if you’ve got one or two, but let it non-payment if you’ve not got any.
Then ensure to scan any of your valid Identity Card: Voter’s Card, National ID, International passport, BVN plate (Card).
Your Account Details with BVN printed from the bank.
If you’re married, and you’ve changed your name, make sure you scan evidence of change of name.
Have you seen this?
State clearly in your message that you’ve not been paid.
The full name you registered with, your bank account details, State, Local Government, and phone number.
Make sure you send this message from your registered email address.
Send to email@example.com
Some of the reasons why you’ve not been paid are:
1) Wrong account details
2) Correct account number, but wrong BVN
3) INCONSISTENCY in npower registered name and bank account details.
4) Married women who changed names due to marital status.
If you fall under any of the above, then head straight to a nearby cafe.
What not to do when sending complaints to Npower
Don’t crowd your message with unnecessary words. Go straight to your point and make your message simple, brief, concise as much as possible